My Therapy Groups (“we,” “us,” or “our”) operates the website mytherapygroups.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

1. Information We Collect

Information You Provide

When you register for an account, submit a listing, send a message, leave a review, submit a contact form, or make a payment, we may collect: your name, email address, phone number, professional credentials, business information, payment information (processed securely through our payment processor), profile photos, and any other information you voluntarily provide.

Information Collected Automatically

When you visit the Site, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and general location data. We use cookies and similar tracking technologies to collect this information.

Information from Third Parties

If you sign in using a third-party authentication service, we may receive your name and email address from that service. We do not receive your passwords from these services.

2. How We Use Your Information

We use the information we collect to:

• Operate and maintain the Site
• Create and manage your account
• Process payments and subscriptions
• Facilitate communication between group seekers and providers
• Display listing information publicly as intended
• Send administrative emails (account verification, listing approval, password resets)
• Send optional notification emails (new messages, new reviews, search alerts)
• Improve the Site and user experience
• Monitor for fraud, abuse, and violations of our Terms of Use
• Respond to customer service inquiries and support requests
• Comply with legal obligations and enforce our agreements

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Publicly Displayed Information

Information you submit as part of a listing (such as group name, description, contact details, location, and profile photos) is displayed publicly on the Site. Do not include information in a listing that you do not want to be publicly accessible.

Service Providers

We share information with third-party service providers who help us operate the Site, including hosting providers, payment processors, email delivery services, analytics providers, and customer support tools. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required to do so by law, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transfers

If My Therapy Groups is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you logged in, analyze Site traffic, and improve your experience. You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of the Site.

We may also use third-party analytics tools such as Google Analytics, which collect information about how visitors use the Site. This information is used in aggregated form and does not personally identify you.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. Payment information is processed by our payment provider using industry-standard encryption, and we do not store full credit card numbers on our servers. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with services, comply with our legal obligations, resolve disputes, and enforce our agreements. When you request account deletion, we will delete or anonymize your personal information within a reasonable time, except where we are required to retain certain information by law.

7. Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt out of marketing: Unsubscribe from promotional emails at any time by clicking the unsubscribe link in any email.
• Cookie preferences: Adjust your browser settings to refuse cookies or alert you when cookies are being sent.

To exercise any of these rights, please contact us at the email address below. We will respond to verified requests within the timeframes required by applicable law.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete personal information, and the right not to be discriminated against for exercising your privacy rights. We do not sell personal information as defined by the CCPA.

European Residents (GDPR)

If you are in the European Economic Area, United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation including the right to access, rectify, erase, restrict processing, data portability, and object to processing. You also have the right to lodge a complaint with your local data protection authority.

8. Children’s Privacy

The Site is not directed to children under 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18 without verified parental consent, we will delete that information promptly. If you believe we have collected information from a child under 18, please contact us immediately.

9. Third-Party Links

The Site may contain links to third-party websites, including group provider websites, social media platforms, and other external resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any site you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. For material changes, we will provide additional notice (such as an email or a prominent notice on the Site). Your continued use of the Site after changes become effective means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you want to exercise any of your rights, please contact us at:

My Therapy Groups
Email: contact@mytherapygroups.com
Website: mytherapygroups.com